Last month I was explaining to a client the importance of (Customer) Retention. In my opinion, after Profits and Gross Margins, Retention is the most important KPI in business. What is Retention? Customer Retention measures how much customers liked your product/service and would buy or use it again. If I like your product I will … Read more Retention Rate, why is important and why is a convergent sequence
The Italian Ministry of Health published a dataset on the most distributed * drugs through drugstores (here you can find the dataset). In methodological terms I have aggregated all the drugs with the same starting word E.g. All kind of “Tachipirina” packs (most sold paracetamol drug in Italy) are grouped in a single variable, regardless of whether … Read more What are the best selling drugs in Italy?